Online News

August 15, 2006

Billion Electric Successfully Completes TR-069 Interoperability Testing with SupportSoft

SupportSoft Digital 360° Interoperability Lab Validates
Company’s Compliance with Industry Standard for CPE WAN Management

Redwood City, CA, and Hsin-tien City, Taiwan, August 15, 2006 – Billion Electric Co. Ltd (Taiex:#3027), based in Taiwan and one of the leading manufacturers of power supply and network communications equipment worldwide, and SupportSoft, Inc. (Nasdaq: SPRT), a leading provider of technical support automation software, today announced that the manufacturer’s CPE devices have successfully passed interoperability testing with the DSL Forum CPE WAN Management protocol. Known as TR-069, this specification ensures that Billion Electric customer premises equipment (CPE) can be easily configured, activated and managed from a console in the network, helping service providers to effectively control the costs of deployment and support of a CPE device, as well as tightly manage triple play service delivery.

The TR-069 specification provides the necessary framework for efficient and scalable deployment of new services using DSL broadband infrastructure, including combined delivery of VoIP, IPTV and high-speed data services. SupportSoft lab testing has validated that Billion Electric’s CPE devices and SupportSoft ServiceGateway™ software interoperate in accordance with the DSL Forum’s specification.

The DSL Forum is recognized as the leading industry consortium dedicated to developing the full potential of DSL broadband. Its membership includes 200 leading service providers, equipment manufacturers and other interested parties worldwide -- all committed to developing common standards and embracing new applications to meet the needs of the next generation of multi-media services for DSL customers.

“Billion Electric’s commitment to quality is essential to our success with our customers including Telefonica in Spain and Telia in Sweden. Working with SupportSoft to ensure product compatibility with industry standards provides them with the quality assurance they demand,” said Ben Chen, CTO of Billion Electric. “Validating interoperability with SupportSoft solutions and the DSL Forum TR-069 specification helps ensure that we are providing a standards-driven remote management interface for DSL modems so that our customers can more easily deliver triple-play premium services.”

“Billion Electric’s successful completion of CPE testing by the SupportSoft Digital 360º Interoperability Lab demonstrates their commitment and leadership in standards-based interoperability,” said James Morehead, vice president of product management and marketing at SupportSoft. “Billion’s compliance with the TR-069 specification means that its service provider customers can be assured that the company’s devices will interoperate smoothly with SupportSoft software solutions and the prevailing industry standard for gateway management.”

About Billion Electric
Billion Electric Co. Ltd. (Taiex: #3027), based in Taiwan, was founded in 1973 on an idea of excellence. We are one of the leading providers of network equipments and power supply products in Asia Pacific rim. Since its Communication Division was established in 1992, Billion has re-enforced its investment in developing next generation network equipments and Internet access devices for home, telecommuters, and SME users. Nowadays, we have been awarded a number of honors toward our networking products and have acquired a considerable amount of customer base across Europe, America, Middle East, Africa, and Asia Pacific markets. For more information, please visit us at www.billion.com

For media contact: press@billion.com; marketing@billion.com
For product review, please contact Billion’s authorized local distributors.

About SupportSoft
SupportSoft is a leading provider of software and services that automate the resolution of technology problems. Digital service providers benefiting from SupportSoft solutions include Belgacom, BellSouth, Bharti Airtel, Charter Communications, Comcast Communications, Cox Communications, Time Warner, TeliaSonera, UPC and Verizon. Enterprises that have licensed SupportSoft products include ADP, Bank of America, BT, Kimberly-Clark, Sony and Symantec. Managed service providers that utilize the Company's solutions to provide outsourced services to their enterprise customers include CGI, CompuCom, CSC and IBM Global Services. For more information visit http://www.supportsoft.com/.

Note: SupportSoft’s Digital 360º Interoperability Lab enables CPE vendors to test compliance of CPE equipment with DSL Forum Technical Reports TR-064 and TR-069 using SupportSoft software. More information on the SupportSoft Digital 360º Interoperability Lab and qualifications for testing can be found by visiting www.supportsoft.com/testlab.